Crisco® Mobile App FAQs
Please note, many features of this application require that you have an Internet connection on your mobile device.
- What is the Recipe Corner?
The Recipe Corner allows you to browse recipes or search through the Crisco® recipe catalog.
- How do I browse recipes?
To browse recipes, navigate to the Recipe Corner from the application's home screen. Then, select "Browse Recipes" and select the recipe category you would like to browse. Doing so requires an Internet connection.
- How do I search recipes?
To search for recipes, navigate to the Recipe Corner from the application's home screen. Then, select "Search Recipes" and enter the keyword you would like to search for. You can search for recipes by title, keyword, or ingredient. Doing so requires an Internet connection.
- How come I can see the list of recipes, but the recipes won’t load when I try to view them?
Please make sure that you have either cellular coverage if on an iPhone® mobile digital device or WiFi coverage if on an iPod®. In order to view recipes, you must have access to the Internet. If you have confirmed that you have access to the Internet and are still unable to view recipes, please contact us, at your convenience, so we may assist you.
- What are Recipe Videos?
Recipe videos feature our Food & Lifestyle experts walking you, step-by-step, through how to create select recipes.
- How do I view recipe videos?
To view recipe videos, navigate to the Recipe Videos from the application's home screen. Then, select the recipe video you would like to view and it will begin playing. Doing so requires an Internet connection.
- What is in the Promotions section of this app?
The Promotions section features the latest contests or giveaways from the Crisco brand. Be sure to check back frequently.
- What does the Olive Oil selector do?
The Olive Oil Selector helps make recommendations on which Crisco Olive Oil to use in different cooking situations and recipes. Select an olive oil variety to see a brief overview on popular uses and cooking methods. Additionally, you can see a list of top-rated recipes that use that specific olive oil.p>
- What does the Butter-to-Shortening Conversion Guide do?
The Butter-to-Shortening Conversion Guide makes it easy to substitute Crisco shortening for butter in your recipes. Simply use the scroll wheel to select the amount of butter in the recipe, and the conversion guide will tell you how much Crisco shortening to use instead.
- What does the Ingredient Substitutions table do?
The Ingredient Substitution table allows you to find a substitution for an ingredient you may not have. Simply scroll through the table by tapping on the screen to find the ingredient you are looking to substitute. Then, follow the instructions based on the amount you wish to substitute.
- What does the Unit Conversions tool do?
The Unit Conversion tool makes converting cooking and baking measurement units quick and easy. First, enter the amount you wish to convert by tapping the text field next to "Amount." To save your change to this number, tap anywhere outside of the number pad that pops up. Next, select the units you want to convert "From" and "To" using the two scroll wheels. Finally, press the "Convert" button to view the converted amount.
- What information can I find in Help & Settings?
- What does the Newsletter feature do?
The Newsletter section of the app allows you to sign up for the Crisco monthly or weekly newsletter. Doing so requires an Internet connection.
- Will the Crisco Mobile App integrate with my "My Crisco" account?
Yes! The Recipe Box and Grocery List in the Crisco Mobile App are synchronized with your My Crisco account. You can add recipes to your Recipe Box or Grocery List through the Crisco Mobile App or through Crisco.com, and the changes will be reflected in both places.
- What is the Recipe Box?
The Recipe Box is a feature that allows you to save recipes for viewing later. To use the Recipe Box feature of this app, you must have a My Crisco account. You can create a My Crisco account for free from within the application in the Help & Settings section or on your computer by registering here.
- How do I add recipes to my Recipe Box?
When you find a recipe you like, click the icon labeled "+ to Recipe Box." You will be prompted to log in to your My Crisco account, if you have not already logged in. It is recommended you also select the option to "keep me logged in" to prevent having to enter your login multiple times. After logging in, you will be notified the recipe has been added to your Recipe Box. Now, when you navigate back to your Recipe Box, you should see the recipe there.
- How many recipes can I save?
There is no limit to the number of recipes you can save to your Recipe Box.
- How do I delete a recipe from my Recipe Box?
To delete a recipe in your Recipe Box, simply tap the "Edit" button in the upper right corner. Tap the delete icon that will appear next to the recipe you wish to remove. Then tap on the confirmation button that pops up. You can also delete recipes from your Recipe Box by swiping your finger from left to right over the recipe you wish to delete.
You can delete all recipes from your Recipe Box by pressing the "Clear" button in the upper right corner.
When you are done making changes in your Recipe Box, tap the "Done" button in the upper right corner.
- I cannot sign-in to my Recipe Box on the Crisco Mobile app. What should I do?
We sincerely apologize for the inconvenience. Please contact us at your convenience so that we may assist you in accessing your Recipe Box.
- What is the Grocery List?
The Grocery List feature allows you to create a grocery list from the recipes in Recipe Corner or on items you add to the list. To use the Grocery List feature of this app, you must have a My Crisco account. You can create a My Crisco account for free from within the application in the Help & Settings section or on your computer, by visiting here.
- How do I create a Grocery List?
A default grocery list automatically will be created for you when you log in to the app using your My Crisco account. This recipe list is titled "Crisco Mobile List."
- How do I add recipes to my "Crisco Moblie List"?
Navigate to the Recipe Corner section of the application, and add a recipe you like to your Grocery List by clicking the icon labeled "+ to Grocery List" from the recipe screen.
You will be prompted to login to your My Crisco account, if you have not already logged in. It is recommended that you also select the option to "keep me logged in" to prevent from having to enter your login multiple times. After logging in, you should be notified that the recipe has been added to your Grocery List. You can now navigate back to your Grocery List. Select the Crisco Mobile List; you should see the recipe there.
- How do I add individual items to my Grocery List?
You can manually add items to your Grocery List by tapping the "Add Items" button while in a Grocery List. You will be prompted to enter the item you wish to add. You can add up to five items at a time to your list. After entering the items, tap the "Submit" button at the bottom of the page.
- How do I delete items or recipes from my Grocery List?
To delete a recipe in your Grocery List, simply tap the "Edit" button in the upper right corner. Tap on the "Delete" icon next to the recipe you wish to delete or the individual item you wish to delete then tap on the "Delete" button that pops up.
You can delete all recipes from your Recipe Box by pressing the "Clear" button in the upper right corner. When you are done making changes in your Grocery List, tap the "Done" button in the upper right corner. Additionally, you can delete items from your Grocery List by swiping your finger from left to right over the recipe or item you wish to delete.
- How do I save my Grocery List or Recipe Box?
Your Grocery List and Recipe Box will be saved automatically as you add items to them, as long as you are connected to the Internet. Additionally, your Recipe Box and Grocery List will be synchronized with your My Crisco account. You may access them from your computer by visiting Crisco.com.
- How do I locate a store that carries Crisco products?
This feature is not a part of the Crisco Mobile app, but it is a part of our mobile site. You can access it by visiting: http://m.crisco.com or our product finder.
- How much does the Crisco Mobile application cost?
Crisco Mobile is free to download. Normal data usage rates apply. Please contact your mobile carrier for information regarding data usage rates.
- What is the difference between the Crisco Mobile website and the Crisco Mobile application?
While the Crisco Mobile website and Mobile app contain some similar features, the Mobile app provides useful cooking and baking tools, a conversion guide, information on substitutions and an olive oil selector — all at your fingertips! You even can create and manage a grocery list from the app, which will sync with Crisco recipes you are planning to bake/cook. To use the Crisco Mobile app, you must have a compatible smartphone or mobile device, such as an iPhone®, iPod®, iPadTM or AndroidTM mobile digital device. The Crisco Mobile website, on the other hand, can be accessed by any mobile device with Web browsing capabilities. Simply visit here.
- Do I need to sign in to the Crisco Mobile app each time I want access it?
No, you do not need to sign in to use the Crisco Mobile app. Some features, such as the Recipe Box and Grocery List, require that you have a My Crisco account, which is free to create.
- My mobile device is frozen and/or the mobile app will not load. What should I do?
First try rebooting your mobile device. If this does not correct the problem, try to reinstall the Crisco Mobile app. If you are still having trouble, please contact us or your mobile device manufacturer for assistance.
- Why does the Promotions link take me out of the app and to the mobile website?
Our Promotions content is best viewed from a desktop computer. We have included high-level information about our current promotion in the Crisco Mobile app but recommend that users visit our website at www.Crisco.com for full details.
- Is the application available in other languages?
The Crisco Mobile app is currently only available in English.
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